Achieving Urban Flood Resilience in an Uncertain Future
University of Nottingham

WP4. Citizens' interactions with Blue-Green/Grey infrastructure

Two types of transformative change usefully characterise urban flood resilience.

First: planners, developers, design engineers and system operators become more aware of, and responsive to, citizens’ physical, social and environmental needs and preferences.

Second: citizens’ attitudes and behaviours to flood and water infrastructure change to make the multiple benefits of Blue-Green and Grey (B/G+G) innovation better appreciated and deliverable in practice.


WP4 objectives and tasks

  • Co-develop new mechanisms for engaging communities, improving flood awareness and communicating B/G+G benefits at all stages of the flood management cycle.

  • Demonstrate how citizens’ priorities and the reality of their lifestyles, communities, and neighbourhoods affect their understanding of and support for B/G+G innovation.

  • Communication and learning methods suited to inter-active communication with large numbers of city dwellers will be employed: mobile and social media, crowdsourcing and crowdtesting.

  • Research took place in Bristol and Newcastle where our historical, ethnographic studies have already established trust and baseline data in communities.

A photograph of a Green Street Planting sign in Portland, Oregon (USA)

A photograph of floodwater flowing from a sewer outflow

  • Participatory Action Research was applied to support deep exchange of knowledge/beliefs between researchers, practitioners and communities, on sensitive topics such as using stormwater as a resource (WP2).

  • Dialogues with individuals (communities), local interest groups and practitioners were set up to exchange observations of asset performance, service provision and community behaviours for B/G+G assets.

  • On-line communications were used to study changing attitudes, perceptions and opinions, and test individually-bespoke communication/feedback approaches.

  • Our on-line systems were used to canvass and potentially shift citizens’ and professionals’ attitudes and behaviours with respect to B/G+G assets in the case study cities (WP5).

  • Identified sustainable attitudes and behaviours, implicit and tacit knowledge/biases, and their relationships with receptivity to innovation among stakeholders; empowering multiple communities.

  • Collected citizen data needed for data analytics that embed community perceptions, values and behaviours into innovative and adaptable UFRM designs (WP1), functions (WP2, WP3), planning, and governance.

WP team

Image on right from

Urban Flood Resilience Research Project

Sir Clive Granger Building
University of Nottingham
University Park
Nottingham, NG7 2RD

telephone: +44 (0)115 846 8137